Company: Large Telecommunications Equipment manufacturer
Industry: Telecommunications, Manufacturing
Brief Description of Business Case: Client was operating a factory in a suburb of Boston, MA. The company was expecting an increased number of production orders, but were not willing or able to make the necessary increase in personnel in order to accommodate the increase in volume. There were several reasons for this. The most important issues were: (1) Cost associated with recruiting. (2) Fully loaded hourly cost of employees. (3) Labor contract restrictions that required recall of previously downsized employees. (4) Inability to forecast duration of production increases to validate increase in production personnel.
Feasibility: Client negotiated a peak workforce agreement with Tucker Technology. Agreement allowed the Client to outsource up to 20% of their fulltime facility human resources. Tucker Technology recruited and trained the manufacturing positions. Each temporary tour would not exceed a period of 6 months. Previously downsized employees were eligible for re-employment as temporary contractors without disruption to previously awarded pensions, voluntary-severance packages, or recall rights. An onsite Tucker Technology manager also worked as a liaison between temporary contractors and the Client.
Peak Employee Volume: 80